Get in touch
Talk to a person
Questions before you buy, help moving in, or something bigger than our listed plans — all of it reaches a human who runs the mail servers.
Email us
The fastest way to reach us is plain email. We answer during business hours, usually within one working day.
- support@mailtoyou.orgExisting customers — technical help, billing, migrations.
- sales@mailtoyou.orgBefore you buy, custom plans, larger storage, reseller enquiries.
- abuse@mailtoyou.orgReporting spam or abuse from a MailToYou address. Include full headers.
Need something bigger?
Storage past 200 GB, more than 25 domains, a higher sending limit for legitimate business mail, or a white-label reseller arrangement — write to sales@mailtoyou.org describing what you need and we'll quote it.
Before you write in
A few things that answer most questions faster than we can:
Setting up a mail app? Your server settings are in the welcome email and in webmail under Settings.
Moving from another provider? Use the migration wizard in webmail — it copies everything over IMAP. See switching over.
Wondering about sending limits? Read the sending policy first; it covers the 600/hour rule and how to request more.
Not sure which plan? Personal plans are one mailbox at our domain. Domain plans are for your own domain with unlimited mailboxes. Compare them here.
What we can't help with
We can't make exceptions to the no-bulk-mail rule, and we can't act as your personal archive — keep your own backup of anything critical. Both are firm. Everything else, ask.
Still deciding?
Read how we stack up against free webmail and the encrypted providers — including the cases where we tell you to use somebody else.